Quite often, I encounter situations where no clear responsibilities are defined between two entities, such as a manager and a team or between two teams. They kind of figure it out when a situation occurs. They prefer to avoid general commitments. This can lead to confusion and misunderstandings, which in turn lead to dissatisfaction...
How does it make you feel when someone remembers personal facts you once told them, e.g. “How is your son Mateo, did he like the Lego Avengers you gave him for his birthday?”. I feel appreciated, that someone has an interest in me and even remembers details I told them. Even though this person...
Each member of a team has their set of skills that contribute to the overall skillset of the team. However, quite often, these skills are not aligned with the skills that are necessary to develop the future product or service. To determine and to subsequently decide how to close these gaps, the so called...
As mentioned in an earlier post, most creative thinkers are driven by intrinsic motivation. Some of these motivational factors are the approval from teammates or the relatedness with their team. One way to achieve this is by (positive) feedback from teammates. A way to express this feedback can be either on a personal level...
A while ago a client was working on an internal product. This tool is used to measure the SEO-Performance of one of the largest online shops in the world to subsequently derive actions that boost SEO performance. It seemed to me that the team had lost its direction. Their product vision sounded very general, vague...
What is Management 3.0 is all about? Jurgen Appelo explains the background in his videos and blog posts. Some years ago, he was working as a manager at an organisation that had just adopted agile practices. Most of these frameworks or methods do not define the role of a manager or something that has...
I developed the game Multitasking Infection to show managers that multitasking can have severe effects not only to themselves but especially to their teams. in addition this game aims to make anyone aware of the negative effects and how to deal with them successfully. Multitasking Infection is now online. The slides from my session at...